Contact with us

Phone number: (+3120) 426 63 20
Monday to Friday 9 a.m. to 5 p.m.

Send us a message or question?
Click send message to ask us a question securely and quickly within MyStaplesPension, even outside office hours. Can't log in to MyStaplesPension? Then send an e-mail with your policy number or employee number to pensioenservice@pensioenfondsstaples.nl.

Please note! Do not send sensitive information to us via e-mail. Please use the secure environment of MyStaplesPension instead of e-mail. Also make sure not to provide more information than we ask for.

Stichting Pensioenfonds Staples
​​​​​​​Afdeling Pensioenservice
Postbus 123
1180 AC  Amstelveen

Do you have a complaint?

We do our best to help you as best we can. It may be that you are not satisfied. We would like to know this.

• Call us via (020) 426 63 20 from 8.30 - 17.00 Monday - Friday. Can we not find a sollution together? Then we will take your complaint in consideration
• Fill in the online contactform or send us an e-mail to: pensioenservice@pensioenfondsstaples.nl
• Or send us a letter to: Pensioenfonds Staples, Postbus 123, 1180 AC Amstelveen

Provide us with:

• Your complaint: What are you dissatisfied with?
• Your policy number
• Your telephone number, so we can call you to get a complete picture of your complaint

Notify Changes?

You do not need to notify changes to us if you live in the Netherlands. Changes of address, a marriage, death or divorce are notified to us automatically by your municipality. You do not have to notify us in this case. 

You can register a different e-mail address in Mijn gegevens. 

If you are moving house abroad, or you wish to receive your mail at a different address, you can notify us in Mijn gegevens.