Contact with us

Phone number: (+3120) 426 63 20
Monday to Friday 9 a.m. to 5 p.m.

Send us a message or question?
Click send message to ask us a question securely and quickly within MyStaplesPension, even outside office hours. Can't log in to MyStaplesPension? Then send an e-mail with your policy number or employee number to

Please note! Do not send sensitive information to us via e-mail. Please use the secure environment of MyStaplesPension instead of e-mail. Also make sure not to provide more information than we ask for.

Stichting Pensioenfonds Staples
​​​​​​​Afdeling Pensioenservice
Postbus 123
1180 AC  Amstelveen


Do you have a complaint?

We do our best to help you as best we can. It may be that you are not satisfied. We would like to know this.

  • Call us via (020) 426 63 20 from 8.30 - 17.00 Monday - Friday. Can we not find a sollution together? Then we will take your complaint in consideration
  • Fill in the online contactform or send us an e-mail to:
  • Or send us a letter to: Pensioenfonds Staples, Postbus 123, 1180 AC Amstelveen

Provide us with:

  • Your complaint: What are you dissatisfied with?
  • Your policy number
  • Your telephone number, so we can call you to get a complete picture of your complaint


Read here how we process your complaint

Notify Changes?

You do not need to notify changes to us if you live in the Netherlands. Changes of address, a marriage, death or divorce are notified to us automatically by your municipality. You do not have to notify us in this case. 

You can register a different e-mail address in Mijn gegevens. 

If you are moving house abroad, or you wish to receive your mail at a different address, you can notify us in Mijn gegevens.

Frequently asked questions about pension.

We would like to inform you well about important issues that affect the fonds. That is why we have made clear Q&A's on various topics. This way you are quickly informed of the most important developments at the fund.